I've always been a big fan of Mooon Cafe. Everytime I go to Cebu, I make sure to drop by Mooon Cafe, Guadalupe or IT Park. Among my faves are Chicken Mozzarella Melt, Chimichangga, and of course, the oh-so Baby Back Ribs. So imagine me when I heard Mooon Cafe's going to open at the Al Fresco area of Robinson's Dumaguete.
Few days ago, they finally opened. My friends and I went to check out the place.
My verdict:
Food - 4.5 stars out of 5 : The food's great! What can I say? I'm born with Mexican taste buds. Lulzzz.
Price - 4 stars out of 5 : The prices are reasonable enough. Not as expensive as what I thought.
Ambiance - 4.5 stars out of 5 : We stayed at the non-aircon part since my friends were smoking. If I were to suggest, I'd like them to put some ceiling fans outside as well. But nonetheless, the ambiance is amazing. I felt like I wasn't in Dumaguete.
Service - 1 star out of 5 : The service sucks. A lot of beverages in their menu weren't available and when I asked them when it's going to be available, they said that they don't know. The waiters weren't that attentive. Worst, we waited for our food for almost an hour. Only to find out, they forgot to punch in our order in their system. WTF right?!
For me, no matter how great or nasty the food is, no matter how expensive or cheap the resto/cafe is, as long as it has good service, then I'd definitely be going back over and over again.
I guess it's the service that makes or breaks a resto.
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